Refund policy
At House of Mixers, we value our customers and strive to deliver high-quality products. However, due to the nature of our products and for hygiene and safety reasons, we maintain a strict No-Return / No-Refund policy.
Final Sale
All purchases made on our website or through any authorized sales channel are considered final. Once an order has been placed and confirmed, it cannot be canceled, returned, or refunded.
Product Accuracy
We take every effort to display products accurately, including descriptions, images, and specifications. However, variations in color, design, or texture due to screen settings or manufacturing processes will not be considered a defect.
Incorrect Items
If an item arrives and you receive the wrong product, you must contact us within 24 hours of delivery via email at thehouseofmixers@gmail.com with the following:
Order ID
Clear photos of the item and packaging
Description of the issue
We will review the claim and, if approved, arrange for a replacement or store credit at our discretion.
Replaced products will be delivered 3-5 business days